Returns & Refund

Refunds

If you are unhappy with your purchase, please get in touch with our customer service team through hello@originallyyellow.com, and they will help you either replace your order or give you a refund. All requests for a refund must be made within 15 days from the date of purchase. Note that refunds will only be made to the card that was used for the purchase. Please allow up to 30 days for the transaction to be processed.

Cancellation

Cancellations can only be made within 24 hours of order placement, upon approval by Originally Yellow. Please get in touch with our customer service team through hello@originallyyellow.com to request a cancellation. Payment will be refunded via the original mode of payment. Please allow up to 30 days for the transaction to be processed.